SMS Transactional Terms
By providing your mobile phone number and completing a booking with us, you agree to receive transactional SMS messages from OVAGO related to your booking, including but not limited to:
- Booking confirmations
- Flight status updates
- Hotel accommodation details
- Itinerary changes or cancellations
- Payment confirmations and receipts
- Critical notifications related to travel (e.g., schedule changes, travel reminders etc)
- Support request updates
- Price drop notifications
These messages are purely transactional in nature and are intended to provide you with important information regarding your travel arrangements.
Message Frequency
The number of messages you will receive depends on the nature of your booking and the communication required to keep you informed about your travel plans.
Cost
Standard message and data rates may apply depending on your mobile carrier plan. Please check with your carrier for details.
Opt-Out
While these messages are necessary to ensure the success of your travel arrangements, if you wish to stop receiving transactional SMS updates, you may reply STOP at any time. Please note that opting out of transactional messages may affect your ability to receive timely information about your booking.
Contact
If you need further assistance or have any questions about these terms, please contact us at [email protected] or +1 888-457-4490.
Number Change
You confirm that you are the authorized account holder for the mobile telephone number(s) you provide. Please notify us promptly if your mobile telephone number changes to ensure that you continue to receive important updates. You can inform us of any updates by contacting us via email at [email protected].
