Seat Selection

Our seat selection product provides you with greater control, comfort, and convenience in your travel experience. With our product, you can select the perfect seat that meets your specific needs and preferences, whether that means extra legroom, a window view, or anything else.

By purchasing your preferred seat in advance, you can relax knowing that your seat is reserved and waiting for you.

• The product lets users select and purchase preferred flight seats through our website.
• Users may purchase seats through the website as an ancillary product to their flight booking. The cost of the seats will be displayed at the time of purchase and will be charged to the user’s chosen payment method.
• The availability of seats may vary depending on the airline, flight, and time of booking. The website does not guarantee the availability of any particular seat. It does not guarantee that they will be available for purchase during your booking or departure.
• The seat purchase is confirmed when it is explicitly mentioned in the travel data: e-ticket and trip overview on OVAGO website. Your purchase is valid for the seat type, flight(s), and date(s) shown in the travel data: e-ticket and trip overview.
• Users may select their preferred seats from those available at the time of purchase. The website does not guarantee that the selected seats will be available on the flight, as airlines may change the seating arrangements for operational or safety reasons.
• Our service fee will apply to each seat selection made using our product. The service fee amount is non-refundable.
• You must follow the relevant Rules and Restrictions related to travel with children. Children older than two must have a ticket with a child fare for both the outbound and inbound flights. You will not be eligible for a refund of any seat charges requested during travel if you do not comply. Children under 2 will only get their own seat if a child fare is booked. We recommend checking with the airline directly for any specific restrictions and seat policies.
• If you choose a seat near the emergency exit, in the unlikely event of an emergency evacuation, you will be expected to assist with opening the emergency door.

• Seats purchased through the website are non-refundable and non-transferable between passengers, except for a flight cancellation or change by the airline. In such cases, the user will be entitled to a refund or exchange of their seat. If you need to cancel or change your trip, you may be subject to additional fees or restrictions.
• The Ovago is not liable for any injury, loss, or damage resulting from using our product
• The seats you paid for will not be refunded if you:
  • cancel your flight;
  • are involuntarily upgraded;
  • are considered unsuited to sit in the seat type you have selected;

You agree to these terms and conditions by accessing or using our product. You may not purchase or use the product if you disagree with these terms.